Joining or finding a service
For connection help, channel questions, event information or finding the right community area.
Ask in Discord →Support · Clear routes
Start in the
right place.
Whether something is broken, you need a moderator or an appeal needs careful handling, this page shows the quickest responsible route.
Support router
What do you need help with?
Choose the closest match. If you are unsure, begin with a moderator or administrator.
Voice, groups or channels
Check live availability first, then contact a moderator or administrator if the service itself is working.
Check TeamSpeak →A rule or staff question
Read the current rules and speak privately with the relevant moderator or an administrator.
Read the rules →A sensitive escalation
Keep evidence private. Start with the issuing staff member, then escalate to senior administration or ownership.
Find senior staff →A server or tool is unavailable
Check the detailed VRC.LOL status dashboard before reporting an outage.
Open diagnostics ↗A VRC.LOL issue or idea
Use Discord for feedback and the public roadmap to see what is already planned.
View roadmap ↗Keep it proportionate and private
- 1Moderator or administrator
The right first contact for most questions, conflicts and day-to-day support.
- 2Senior administration
Use when an issue was not resolved, concerns staff conduct or needs wider context.
- 3Ownership
The final route for serious, sensitive or network-level matters—not the fastest route for routine help.